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COMPANY POLICY, WARRANTY AND CANCELLATION FEES
Here at Acme cleaning Service we have
strict policies for all to abide by
Warranty service
We are a 100% customer Satisfaction guaranteed
company. OUR customer must be satisfied for our
job to be complete, if a customer in unhappy with
any part of there cleaning they must notify us with
in a 24 hour period of the cleaning and we will
return to fix the problem in a reasonable amount
of time. At no time will any money be refunded,
we are a guaranteed service
strict policies for all to abide by
Warranty service
We are a 100% customer Satisfaction guaranteed
company. OUR customer must be satisfied for our
job to be complete, if a customer in unhappy with
any part of there cleaning they must notify us with
in a 24 hour period of the cleaning and we will
return to fix the problem in a reasonable amount
of time. At no time will any money be refunded,
we are a guaranteed service
Cancellation Fees
if a customer gives a 2 week notice of a cancellation
there will be no fees charged to there account, BUT if
a customer cancels on a regular basis they will be
charge the next level up on the cleaning schedule IE
weekly customers canceling often will be charge the
rate of the bi monthly or monthly cleaning service
cost which ever applies
IF NO NOTICE IS GIVEN and we roll on a job (go to
customers location to clean) and we are turned away
at the door and no notice of cancellation is given
prior to the cleaning the customer is liable and will
have to pay 50% (cancellation fee) of that cleaning
invoice for the scheduled cleaning that day. There are
no exceptions to this rule so please be kind and if you
need to cancel please give us 2 weeks advance notice
if a customer gives a 2 week notice of a cancellation
there will be no fees charged to there account, BUT if
a customer cancels on a regular basis they will be
charge the next level up on the cleaning schedule IE
weekly customers canceling often will be charge the
rate of the bi monthly or monthly cleaning service
cost which ever applies
IF NO NOTICE IS GIVEN and we roll on a job (go to
customers location to clean) and we are turned away
at the door and no notice of cancellation is given
prior to the cleaning the customer is liable and will
have to pay 50% (cancellation fee) of that cleaning
invoice for the scheduled cleaning that day. There are
no exceptions to this rule so please be kind and if you
need to cancel please give us 2 weeks advance notice
Thank you for abiding by our
rules and GOD BLESS
rules and GOD BLESS
910-368-1603